We adjust our programs to ensure that you achieve your goals.
We are dedicated to designing and delivering your program on your timeline.
We offer you skilled agents that are well informed on your business practices.
"Mandy McLean and Contact Edge have been an outstanding example of customer service throughout our collaboration. They have shown top notch professionalism, responsiveness and knowledge. They are the subject matter experts in communication services and that combined with their good personal character makes a wonderful combination. Mandy personally is a talented manager and a driven entrepreneur. I highly recommend both Mandy and Contact Edge."
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TESTIMONIALS
"Mandy has been working with us on our Consumer Experience portion of the business for the past few months and we are more than pleased with the results. Customers mention quite often how they appreciate the phone call from the "pleasant, kind, and friendly" girl that we have working for us. Mandy is always polite and understanding of their needs and willing to help in any way that she can to make them happy. She is definitely a great asset to our company!" Tiffany McGraw Legere, PropertyGuys.com Greater Moncton
"We first started to deal with Mandy McLean when we had an HR need and could not justify a full time employee. Mandy and I meet and discussed our need and threw around some ideas. Together we came up with a solution that filled our need and worked towards Mandy's strengths. It was not long before we realized that Mandy had developed systems and reporting to allow us to manage the job she was doing without having to worry. This led us to a second, larger project that is still ongoing. Knowing that our clients are in the hands of a professional like Mandy, looking out for their best interests, along with ours is very important. Mandy's flexibility in reporting and her judgements as to when something needs to be escalated immediately allows this portion of our business to run efficiently. We look forward to more projects with Mandy as she grows her team and expands her offering." Mike Shanks, CEO/VP of Finance, PropertyGuys.com Waterloo Wellington
"Your services to us have been invaluable. Operating the franchise with only two full time employees has created a void and therefore another position within our company. With better responses in the evenings for consumer experience calls and FSBO calling, your services have been a perfect fit. The consumer experience phone calls that you complete for us have helped streamline our operation creating better client relations. You have sent us updates whenever issues arose and have always called us personally when something needed immediate attention...
It is reassuring to know that you are representing PropertyGuys.com on a national basis through the consumer experience calls. We believe it advantageous for other Franchise locations to benefit from your services whether through FSBO & MLS calling or Franchise Follow up calls. Your ability to come up with quick responses while representing our business over the phone and your willingness to learn more about the Edmonton market shows initiative and has been instrumental in helping us gain market share and keep our current clients happy. We have, and will continue to recommend Contact Edge to other Franchisees.
" Michelle Macdonald & Tanya Hurley, PropertyGuys.com Edmonton & Area
